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How to add an attachment to a ticket

Tickets admit five (5) attachments with a max. file size of 50 MB each. To attach a bigger file size, consider using a compression tool. E.g. 7-zip.

How to attach a file

  1. Click the bottom panel of the Ticket Description box or drag and drop a file.
  2. A successfully attached file will look like this:
  3. You can remove a file by hovering the mouse over the file. Click the "X" to delete it.
  4. After you've attached all the necessary files, click Send Ticket.

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