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Game Center: Troubleshooter F.A.Q

Here you will find the most common problems and solutions for Wargaming Game Center (WGC).

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Game Center minimum system requirements

  • Operating System: Windows XP* / Vista* / 7/8/10
  • Processor (CPU): with at least 1 GHz
  • Memory (RAM): at least 512 MB
  • Free hard disk space: 300 MB
  • Screen Resolution: 1024 x 768

You can not run multiple copies of Game Center on the same machine, at the same time.

World of Warships no longer supports Windows XP/Vista

Game Center Install problems

Error - Unable to create: folder, file, shortcut

  1. Launch Game Center as an Administrator.
  2. Verify there's more than 300MB free space in your Hard Drive.
  3. Verify availability and access rights to the folder where Game Center is installed.
  4. Check antivirus restrictions for Game Center.
  5. Restart your computer to clear the temporary files and active processes.

Game Center Launch problems

Error - Unable to: process, run application

  1. Launch Game Center as an Administrator.
  2. Verify availability and access rights to the folder where Game Center has been installed.
  3. Check antivirus restrictions for Game Center.
  4. Restart your computer to clear the temporary files and active processes.
  5. Remove all Game Center files from your Computer and reinstall.

Game Install and update problems

Error - Unable to: process application, download update, connect to update server, install

  1. Launch Game Center as an Administrator.
  2. Verify availability and access rights to the folder where Game Center has been installed.
  3. Check antivirus restrictions.
  4. Check the Internet connection.
  5. Restart your computer to clear the temporary files and active processes.
  6. Remove the game files from your system and reinstall.

Game launch problems

Error - Game files not found or damaged

  • Go to Game tab > Settings > Check and Repair the game
    With the installation and upgrade to Game Center, there are two main types of problems: local and network.

Game uninstall problems

Error - Game is not registered in Game Center

  • Game files are probably damaged. Import the game.

Error - Game files are used by another process

  • The game process may be open. Close the game and try again later.

Error - Unable to process application files

  1. Launch Game Center as an Administrator.
  2. Verify access rights to the folder where Game Center has been installed.

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