World of Tanks
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How to reset the game settings and cache

Corrupted settings and cache can cause a lot of trouble.

World of Tanks uses a special folder to store the game settings and cache.

Should the game misbehave, do the following:

  1. Close the game.
  2. Download the following archive.
  3. Unpack the .bat-file from the archive to any folder and run it.

Please note that after you run this file, the in-game settings will be reset.

To manually reset game cache and settings, do the following:

  1. Press Windows key + R.
  2. Type %appdata%\wargaming.net\WorldOfTanks.
  3. Press Enter.
  4. The following folder opens:
    396_01
  5. Delete:
    • Preferences.xml — resets your game settings (graphics, audio, controls and so on).
    • Custom_data — forces a client side refresh of your clan emblems.
    • The rest — resets the game cache.

If the issues persist, check this article.

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