Corrupted settings and cache can cause a lot of trouble.
World of Tanks uses a special folder to store the game settings and cache.
Should the game misbehave, do the following:
- Close the game.
- Download the following archive.
- Unpack the .bat-file from the archive to any folder and run it.
Please note that after you run this file, the in-game settings will be reset.
To manually reset game cache and settings, do the following:
- Press Windows key + R.
- Type %appdata%\wargaming.net\WorldOfTanks.
- Press Enter.
- The following folder opens:
- Delete:
- Preferences.xml — resets your game settings (graphics, audio, controls and so on).
- Custom_data — forces a client side refresh of your clan emblems.
- The rest — resets the game cache.
If the issues persist, check this article.