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DNS server address is not found

If you're unable to update or install World of Tanks, you may be encountering a DNS issue from your Internet service provider (ISP). This article will help you to address these issues.  

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Flush your DNS Cache

Try changing your DNS server to Google Public DNS

Before you change your DNS settings to use Google Public DNS, be sure to write down the current server addresses or settings. It is very important that you keep these numbers for backup purposes, in case you need to revert to them at any time.

Google Public DNS IP addresses:

The Google Public DNS IP addresses (IPv4) are as follows:

  • 8.8.8.8
  • 8.8.4.4

The Google Public DNS IPv6 addresses are as follows:

  • 2001:4860:4860::8888
  • 2001:4860:4860::8844

You can use either address as your primary or secondary DNS server. You can specify both addresses, but do not specify the same address as both primary and secondary.

You can configure Google Public DNS addresses for either IPv4 or IPv6 connections, or both. For IPv6-only networks with a NAT64 gateway using the 64:ff9b::/96 prefix, you can use Google Public DNS64 instead of Google Public DNS IPv6 addresses, providing connectivity to IPv4-only services without any other configuration.

Some devices use separate fields for all eight parts of IPv6 addresses and cannot accept the :: IPv6 abbreviation syntax. For such fields enter:

  • 2001:4860:4860:0:0:0:0:8888
  • 2001:4860:4860:0:0:0:0:8844

Windows:

  • The instructions may differ between different versions/releases of each operating system, we will only give one version as an example. If you need specific instructions for your operating system/version, please consult your vendor's documentation

Example: Windows 7

  1. Go to the Control Panel
  2. Click Network and Internet -> Network and Sharing Center -> Change Adapter Settings
  3. Select the connection for which you want to configure Google Public DNS. For example:
    • To change the settings for an Ethernet connection, right-click Local Area Connection -> Properties
    • To change the settings for a wireless connection, right-click Wireless Network Connection -> Properties
  4. Select the Networking tab. Select Internet Protocol Version 4 (TCP/IPv4) or Internet Protocol Version 6 (TCP/IPv6) and then click Properties
  5. Click Advanced and select the DNS tab. If there are any DNS server IP addresses listed there, write them down for future reference, and remove them from this window
  6. Click OK
  7. Select "Use the following DNS server addresses". If there are any IP addresses listed in the Preferred DNS server or Alternate DNS server, write them down for future reference
  8. Replace those addresses with the IP addresses of the Google DNS servers:
    • For IPv4: 8.8.8.8 and/or 8.8.4.4.
    • For IPv6: 2001:4860:4860::8888 and/or 2001:4860:4860::8844.
    • For IPv6-only: you can use Google Public DNS64 instead of the IPv6 addresses in the previous point
  9. Restart the connection you selected in step 3
  10. Test that your setup is working correctly
  11. Repeat the procedure for additional network connections that you want to change

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