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I won in the event, but my prize is not yet credited to my account?

If you won in an event, please be advice that the event prize will be credited to your account within 14 working days starting the date when the results of the event is posted in the website, facebook, and official forums.
If the 14 working days is over and your prize is still not in your account, please submit a ticket to us with the details and link of the event announcement.

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