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I did not receive my Twitch Care Package

World of Tanks teamed up with Twitch to bring you Care Packages:

  • Accounts already linked to Twitch prior this promotion may face issues with redeeming the Care package.
  • If you are having difficulties receiving your rewards, check the steps listed in this article.

6th May 2020: We are aware that players have not been receiving the contents for Twitch Prime Care Package Starry Night. We are currently fixing the issue and players who have claimed the package will receive the contents soon.
We apologize for the inconveniences caused.


Wargaming: How to Unlink Twitch

  1. Follow the instructions from: Get Care Package with Twitch Prime
  2. Go to Account Management
  3. Under Linked Social Networks, Find the Twitch Symbol
  4. Click the date to unlink your account
  5. Click Continue in the confirmation screen that pops-up
    Linking Twitch

Once unlinked, you will receive a confirmation screen: Your account has been unlinked from the Twitch Profile successfully.

Wargaming: How to Relink Twitch

  1. Go to Account Management
  2. Under Linked Social Networks, find the Twitch Symbol
  3. Click the Twitch button to relink your accounts
    Linking Twitch 2
  4. Log in to World of Tanks. 
  5. After logging in, the rewards should be delivered.
  • If your Wargaming account is already connected to your Twitch account and you did not receive the Care Package, you will want to relink the two.
  • Your account should automatically relink to Twitch. If not, please follow any on-screen instructions to authorize the connection.

Twitch: Link your Wargaming Account

  1. Log in to Twitch
  2. Go to Connections
  3. Under Other Connections, find
  4. Click Disconnect
    Linking Twitch 3
  5. Click "Yes, Disconnect" in the pop-up box
  6. Follow the steps mentioned in: "Wargaming: How to Relink Twitch"
  7. You should now have received your Care Package.

Still having issues?

  1. Make sure you followed all the steps mentioned in this article.
  2. Contact Player Support.

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