Some laptops and branded desktops can only be updated via an automatic update function integrated into the Operating System or by downloading the drivers from their manufacturer's website.
How to find your video card model
- Press Windows + R.
- Write DxDiag and click OK.
- Click the Display tab.
- Your video card's name and manufacturer should appear.
Nvidia
How to reset the driver settings
Corrupted or wrong video card settings can affect the games performance and your computer's ability to display graphics correctly.
Follow these steps:
- Right-click on your desktop and select NVIDIA Control Panel.
- Go to 3D Settings > Manage 3D Settings.
- On the upper-right corner, click Restore Defaults.
- Click Yes.
How to download and install a new driver
Before updating the Driver, it's recommended to uninstall the previous version first. This also applies when removing an older graphics card and replacing it with a newer card.
Follow these steps:
- Visit Nvidia website.
- Select your video card name and your Operating System.
- Press the button Search.
- Download the driver.
- Open the *.exe you just downloaded and follow the displayed steps to install.
Should you have a laptop with a special driver provided by your manufacturer, check the laptop model on your manufacturer's Driver Support section.
How to perform a "clean installation" of a new driver
In some cases it is recommended to perform a "clean installation" of the driver. This will reset all the driver settings, which might help resolve your technical problem.
Follow these steps:
- Visit Nvidia website.
- Select your video card name and your Operating System.
- Press the button Search.
- Download the driver.
- Open the *.exe you just downloaded.
- Accept the License Agreement.
- In the installation options, select "Custom installation" ("Advanced options") and click on the "Next" button.
- In the custom installation options, check the "Perform a clean installation" box and click on the "Next" button.
- After installation is complete, restart your computer.
Should you have a laptop with a special driver provided by your manufacturer, check the laptop model on your manufacturer's Driver Support section.
How to uninstall the driver
- Go into your Control Panel
- Double-click the Add/Remove Programs icon
- Select the NVIDIA Windows Display Drivers from the list of programs.
- Click Change/Remove or Add/Remove button.
- Confirm with Windows that you wish to continue with the uninstall
More information on Nvidia website.
AMD/ATI
How to reset the driver settings
Follow these steps:
- Right-click on your desktop and select AMD Radeon Settings.
- Old video cards will display Catalyst Control Center
- Click the Preferences tab.
- Select Restore Factory Defaults.
How to download and install a new driver
Before updating the Driver, it's recommended to uninstall the previous version first. This also applies when removing an older graphics card and replacing it with a newer card.
Follow these steps:
- Visit AMD/ATI.
- Select your video and your Operating System.
- Press the button Display Results.
- Download the driver.
- Open the *.exe you just downloaded and follow the displayed steps to install.
Should you have a laptop with a special driver provided by your manufacturer, check the laptop model on your manufacturer's Driver Support section.
How to uninstall the driver
- Go into your Control Panel
- Double-click the Add/Remove Programs icon
- Select the AMD Catalyst Install Driver from the list of programs.
- Click Change/Remove or Add/Remove button.
- Confirm with Windows that you wish to continue with the uninstall
More information on AMD website.
Intel
- Visit Intel Driver Support.