World of Tanks
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My game is stuck on the loading screen whenever I click a button

Sometimes after a patch update, you may encounter a continuous loading issue whenever you are trying to:

  • Log in to the game (synchronizing message)
  • Go to a different menu or page in the game (e.g, Mission tab, Barracks, Store, Depot, etc.)

If you run into this issue, try deleting the cache and settings files with the following steps:

For Windows PC:

  • Close the game
  • Press Ctrl + Esc (or Windows shortcut key)
  • Type "%appdata%\wargaming.net\worldoftanks" (without the "") and press enter
  • Delete all of the subfolders and files in this folder
  • Start the game again

If it doesn't work, make sure to remove any mods that you have installed and make sure the ports are not blocked.

Otherwise, send us a ticket with the WGCheck report attached.

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